Jewells Web


Frequently Asked Questions



What is a Domain Name?

A domain name is a unique address that people use on the internet for websites or for e-mail. It's a string of characters which usually spells out a word or phrase, a company or person's name. For this company 'jewellsweb.co.uk' is the domain name.
Your domain name can be used to create email addresses eg: enquiries@jewellsweb.co.uk.
We will help you choose a domain name and register it for you (renewable annually).

What is a Website?

A Website is made up of a series of Web Pages (like the one you're looking at now) and is built using different types of files which link together to make your website work.

What is a Web Page?

A Web Page is made up of a Header which normally contains the name of the website and logo, a Menu which contains links to other web pages in the website, a Content section and a Footer.

What is Hosting?

All the files used to create your website need to be stored together and linked to your domain name in order for users to be able to view your Website across the internet. Hosting is effectively the storage space where your files are held. When you buy hosting you are paying for this storage space.

Can I have a personal email address to match my domain name?

Yes you can, your email address could be: info@jewellsweb.co.uk.

How will I access my email?

You will be able to access your email account(s) through the Web App. All you need is access to the internet and you can log in to your account. You can set up automatic replies, mail forwarding and out of office messages. You can also download your email to your chosen device via IPOP and IMAC access.



What is a Favicon?

Favicon is short for Favourite icon, it's a small image file associated with your website.
Eg: or
Internet browsers eg Internet Explorer display a websites favicon in the browser's address bar (sometimes in the history as well) and next to the page's name when you save a link in your Favourites.

Will you manage my Website and updated it for me, so I don't have to worry about it?

Yes we will, we offer a full maintenance and management service for your site which will include your hosting fees, updates and weekly visitor statistics or you can pay for updates as and when you need them.

What are Statistics Reports?

These are weekly reports emailed to you in .pdf format which provide you with information on the visitors who looked at your website. For example, how many visitors, their location, how long they looked at you website for and what they looked at. They can be very useful in understanding how visitors are using your website, what works and what you can improve to attract more visitors.

You've made the changes I asked for to my Website but the page looks the same?

You need to refresh the page, to do this press the F5 button on your keyboard.
In most cases this will work but if you still don't see the changes you expect then you will need to clear your Internet Browsers history and then close and open the browser again.
This is because browsers save and store copies of web pages and will open the stored copy for speed. In order to force the browser to look for the new copy of the web page you need to delete any old versions by clearing your history.

For More Articles and Advice on Web Development and Design


If you have any questions about the services we offer or would like to discuss your website design
please fill in the Contact form below

 

Contact

We'd Love to Hear From You
Please complete the Contact form below or email: enquiries@jewellsweb.co.uk